174 WaterColor Way, Suite 103
Santa Rosa Beach, FL 32459
Please note- Deposits are made once a week. Please allow extra time for us to process your payment.
What forms of payment do you accept?
Guests can pay with a valid credit card, we do accept all major credit cards. We also do not use PayPal. We only accept U.S. Funds.
How do I change the card on file?
Please log in to the customer login section on our website. Update your card information, then be sure to check mark the box to update the information and click on the update and save button. Be sure to make all changes at least 24 hours before the payment due date. Since the cards auto charge we cannot stop the payment from processing on whatever card is on the reservation.
If you are updating the card in order to make a payment before the due date, be sure to email us the amount you want us to charge at info@GreatAmericanVacations.com. We are not notified when cards are updated, so if it is for a payment before the auto charge date, you must notify us.
Can another member of our group make a payment using their card?
We do try to limit the number of cards used to the one on the reservation. However, in some situations we can help accommodate. Please send your request to info@GreatAmericanVacations.com and if we are able to help we can send you a secure link.
How can I get a copy of my reservation?
Guests can log into their account on the website and resend a copy of the reservation to themselves by email. Be sure to check your spam, junk or bulk folder if you do not receive it.
Do I have to make the full payment by the balance due date? Can I arrange to make payment later?
I am sorry but management does require payment in full 35 days prior to check in. We are not allowed to accept payment after the due date. Reservations will need to be canceled if payment cannot be met by the assigned due date.
