Management

If you are looking for a property management company for your new home, or looking for a change then Great American Vacations maybe the right choice for you. Outlined below are some features that we offer our owners. If you have interest in Great American Vacations managing your property then click here to contact us, or call toll free at 855-507-6411.

At Great American Vacations, we realize that choosing the proper management company to care for your vacation home is a critical process. Founded and managed by Shane and Heather Harstine, Great American Vacations is a family-owned and operated business who has been in the short-term vacation rental industry since 2001. As owners of our own vacation rental units, we fully understand your needs and concerns. Our goal is to provide the best quality vacation homes while delivering exceptional service to both our homeowners and our mutual guests.

Great American Vacations is a company which you can choose with great confidence to provide you with exceptional property management services. Becoming a part of Great American Vacations is a wonderful opportunity to ensure that your vacation property is well-maintained and generating supplemental revenue when you are not there.

The following is an outline of our services:

  • Advertising and Promotion of Property
  • Guest Services
  • Reservations and Billing
  • 24/7 Emergency Services
  • Monthly Owner Statements
  • Housekeeping and Cleaning Services
  • Monthly Owner Payments
  • Maintenance and Repair Services
  • Sales Tax Returns
  • Pest Control and Pool Care Services

We have a full onsite operations staff comprised of experienced professionals who are courteous, honest and accessible. Our team ensures that every aspect of your vacation property is tended to with the utmost care and treats your home as if it were their very own. Basil James Maher, our Director of Owner Relations, is available for you to address any of your concerns, as well as to keep you abreast regarding the upkeep of your vacation home.

We work with various booking agencies, many of which have been with us since our inception, who continue to supply our homeowners with higher revenues as they provide us with a large number of direct bookings and repeat clientele. We also continue to establish new partnerships in order for us to sustain our current revenue growth stream, which has been quite flourishing over the last few years.

Our occupancy levels are steady year-round and we continue to have great demand for our product. Moreover, we would be more than happy to share a comparable cash flow analysis with you based on the size of your vacation propery and its location.

Furthermore, we offer a portfolio of villas in our Luxury Collection, which are custom built, exquisitely appointed homes providing a full array of high-end features and stylish amenities along with careful consideration to detail. The homes in our Luxury Collection can command a higher rental income because of these added comforts and conveniences that our discerning guests enjoy having since they are looking beyond just having a place to stay as they are wanting a memorable experience to share for years to come. In order for properties to be classified as a Luxury Collection home, they must be able to meet the following criteria:

  • Expansive Floor Plans with Spacious Living Areas
  • Custom Décor with Upgraded Furnishings
  • Added Features in both the Game and Entertainment Rooms
  • Flat Screen Televisions in Great Room and all Bedrooms
  • Plush and Luxurious Beds
  • Located in Exclusive and/or Desirab

Overall, Great American Vacations is a wonderful choice when factoring in all of the services which we offer and the revenue which we can generate for your vacation home. We look forward to the opportunity of working with you and to build a long-term relationship with someone you can trust to care for your home.

Great Assurance, Great Attention, the Great American Vacations Advantage

The following is what sets us apart from our competitors:

CONFIDENCE: We have many years of experience as we have been in business since 2001 and managing vacation homes since 2003. Rest-assured that you have a team of professionals who work assiduously and is there to support you every step of the way.

CARE: Your home is treated as it is our very own. We understand the importance of keeping your property well-maintained and secure. For example, our booking system generates a new door code for each guest. This provides you with a great sense of security as many of our competitors use the same door code, or even the same set of keys year round.

COMMITMENT: Our very first home under management is still under our care and has been for over ten years now. This says something about our loyalty and allegiance to our owners.

CONSIDERATION: Since we own our own vacation rental homes, we understand the issues and challenges that homeowners face. We work with you in managing your home and do our best to reduce costs whenever possible. We do not charge for any bookings which you place in your home.

CONVENIENCE: You will have 24-hour access to your calendar through our website. You can view when your home is booked or when it is unoccupied. You will also be able to enter your own bookings any time of day. There is no need to contact us when an owner booking is made. We are notified automatically by email and the booking is placed in our system.

COMPREHENSIVE MARKETING: We market your vacation home through a variety of distribution channels to get the highest nightly rates possible in order to help you achieve the maximum rental income potential for your property. We recognize that competitive pricing of your home is extremely critical. It is very important that we do not market your property with a price point which is either too high resulting in low occupancy, or too low whereby you would receive high occupancy, but lower revenues.

CUSTOMER SERVICE: We are available to you if you have any questions or concerns. We value you not only as our customer, but also as part of our family.

COST: Our $165.00 monthly management fee includes around the clock coverage for your home. This monthly investment allows us to properly staff our team so that we can service your home to the most professional standards. Our commission structure is 20% on bookings we place in your home. These funds are also reinvested to market your property.

Please do not hesitate to contact us if you would like a copy of our management agreement, which provides further details regarding our services and their costs. Thank you for your consideration.

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